Terms of service
Terms of Service
Effective Date: 20/11/25
Business Name: PRM Automotive
Business Location: 32 Reta Crescent, Kerepehi 3671, New Zealand
Website: prmauto.co.nz
1. Acceptance of Terms
By accessing or using this website or engaging PRM Automotive for products or services, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use the website or our services.
2. Services Provided
PRM Automotive offers mechanical services, welding and fabrication, and the sale of vehicle-related products including wheels, tyres, and suspension components. All services and product sales are subject to availability and may be amended or withdrawn without notice.
3. Pricing and Payment
All prices listed on this website are in New Zealand dollars (NZD) and include GST unless stated otherwise. We reserve the right to change prices at any time. Full payment is required before products are released or upon completion of services, unless otherwise agreed in writing.
4. Bookings and Cancellations
Bookings for services can be made online, over the phone, or in person. We appreciate at least 24 hours’ notice for cancellations. Missed appointments or late cancellations may be charged a fee at our discretion.
5. Returns and Refunds
We do not offer refunds or returns unless required under the Consumer Guarantees Act 1993. For details, please refer to our Returns & Refunds Policy.
6. Warranties and Guarantees
All goods and services are provided in accordance with your rights under the Consumer Guarantees Act. Where applicable, warranty details for specific products will be supplied at the time of purchase or service.
7. Customer Responsibilities
You are responsible for ensuring that any information you provide is accurate, including vehicle details, parts requested, and delivery addresses. We are not liable for issues caused by incorrect or incomplete information.
8. Limitation of Liability
To the extent permitted by New Zealand law, PRM Automotive will not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our maximum liability is limited to the cost of the product or service supplied.
9. Intellectual Property
All content on this website, including logos, text, images, and product descriptions, is the property of PRM Automotive or its suppliers and is protected under copyright law. You may not use, reproduce, or distribute any content without written permission.
10. Third-Party Links
This website may include links to third-party websites such as our product suppliers. These links are provided for convenience only and do not imply endorsement. We are not responsible for the content or practices of any linked sites.
11. Privacy
Your privacy is important to us. Any personal information collected through this website or during business operations is handled in accordance with the Privacy Act 2020. For more information, see our Privacy Policy.
12. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Changes will be effective immediately upon being posted on our website. Continued use of the site or our services implies acceptance of the updated terms.
13. Contact
If you have any questions about these Terms, please contact us at:
📍 32 Reta Crescent, Kerepehi 3671, New Zealand
📞 +64 27 388 3199